Learn how to use the Gaming Services Repair Tool to troubleshoot installation and update issues with Gaming Services on PC.

You see the following error code when you try to install, update, or launch an Xbox Game Pass game on your Windows device and are directed to the Microsoft Store page for Gaming Services: 0x87e00196. This means that there’s an issue with your Gaming Services package.

Note: This update is made available through the Microsoft Update Catalog for all servers that are running SQL Server, even if Reporting Services is not installed. Installing this security update is optional for computers that do not host Microsoft SQL Server Reporting Services.

If the Msxml4.dll file is locked, the file may not be updated when you apply security update MS06-071 for MSXML 4.0, for MSXML 4.0 SP1, and for MSXML 4.0 SP2. To work around this issue, use the following commands to uninstall Msxml4.dll: MsiExec.exe /uninstall {37477865-A3F1-4772-AD43-AAFC6BCFF99F} /passive.

Minecraft for Windows isn’t intended to be an upgrade to Minecraft: Java Edition. You can play the Windows version in parallel with Minecraft: Java Edition. With your copy of Java, you can still experience new features before players of our Bedrock Engine and provide feedback.

Symptoms. When the Microsoft Exchange RPC Client Access service (Microsoft.Exchange.RpcClientAccess.Service.exe) freezes in a Microsoft Exchange Server 2010 environment, users cannot connect to the Client Access server until the RPC Client Access service is restarted. Cause. This issue occurs because of a deadlock in the RPC Client Access service.

Open a service request in the Microsoft 365 admin center. This service is free. Microsoft Store support. Get help and support, whether you're shopping now or need help with a past purchase. Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

Check here for the known game issues that we're currently tracking and find out what you can do about them. When you try to play a game on your Xbox console, you may receive a message saying that the service is down. If so, this is probably related to Xbox network maintenance or a service outage.

If you’re having any issues with your Xbox app on PC or with launching PC games, go to: Troubleshoot issues with the Xbox app for Windows. Check the update’s “Bug fixes” section to see if an issue you were experiencing was recently resolved. If you’re still having any issues, make sure to send that feedback to Xbox.

In Windows 11, you decide when and how to get the latest updates to keep your device running smoothly and securely. This article will help you answer questions and troubleshoot common problems with your Windows 11 update.